Go Indigo ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and the rights you have over it. It applies to goindigo.co.uk and the services we provide.
1. Who we are
Go Indigo is a CRM consultancy based in the United Kingdom. For any privacy questions, or to exercise your rights, contact us at hello@goindigo.co.uk.
For the purposes of UK data protection law, Go Indigo is the data controller for the personal information described in this policy.
2. Information we collect
Information you give us. When you request a design or get in touch, we collect details such as your name, email address, business name, industry, and the CRM you use or plan to use.
Information collected automatically. When you visit our website we may collect standard technical information such as your IP address, browser type, and the pages you view, to help us keep the site secure and understand how it is used.
We do not knowingly collect information from anyone under the age of 16.
3. How we use your information
We use your information to prepare and send the design or materials you request, to respond to your enquiries, to discuss your set-up and how we can help, to operate and improve our website and services, and to meet our legal and regulatory obligations.
We rely on your consent, the performance of a contract with you, and our legitimate interests in running and improving our business as the lawful bases for processing, depending on the context.
4. Marketing
We will only send you marketing communications if you have asked us to or agreed to receive them. You can opt out at any time by contacting us or using the unsubscribe link in any marketing email. We do not sell your personal information to third parties.
5. Sharing your information
We may share your information with trusted service providers who help us operate our business (for example email, hosting, or CRM platforms), who are required to protect it and use it only on our instructions.
We may also disclose information where required by law, to enforce our terms, or to protect the rights, property or safety of Go Indigo, our customers or others.
6. Data retention
We keep your personal information only for as long as necessary for the purposes set out in this policy, including to meet any legal, accounting or reporting requirements, after which it is securely deleted or anonymised.
7. Your rights
Under UK data protection law you have rights including the right to access, correct, or delete your personal information; to restrict or object to its processing; and to data portability. To exercise any of these rights, contact us at hello@goindigo.co.uk.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we have handled your information.
8. Cookies and similar technologies
Essential storage. We use a small amount of local storage in your browser to remember your cookie preference, so we do not ask you again on every visit. This is necessary for the site to work as you expect and is set without consent.
Analytics cookies. We would like to use analytics to understand how visitors use our site so we can improve it. These are only set if you click "Accept analytics" on our cookie banner. If you choose "Essential only", no analytics cookies or scripts are loaded at all.
You can change your mind at any time by clearing this site's data in your browser, which will make the cookie banner appear again on your next visit. You can also block or delete cookies through your browser settings.
We do not use advertising cookies, and we do not share analytics data with advertisers.
9. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date at the top. Please check back periodically.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please email hello@goindigo.co.uk.